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Update on the City's Response to COVID-19

Dear New Yorker,

Estimado Neoyorquino,


As you are aware, the City is currently responding to the novel coronavirus, and we want to make sure that you are provided with the most up-to-date information.

Cómo ya sabe, la Ciudad de Nueva York está respondiendo al brote del coronavirus, y queremos asegurarnos que reciba información actualizada.

如您所知, 紐約市目前正在應對新冠病毒, 我們會確保向您提供最新的消息。


Cool It! NYC program will expand cooling options on existing Open Streets with tree-based shade and hydrants, focusing on heat-burdened communities

NEW YORK—Mayor Bill de Blasio today unveiled the first set of “Cool Streets” for this summer, announcing expanded cooling options on existing Open Streets in the most heat-burdened parts of New York City. The Cool It! NYC program prioritizes new cooling options on blocks in vulnerable neighborhoods with the highest tree-based shade and fire hydrants with spray caps. During heat advisories, NYCDEP and FDNY will proactively install spray caps on these streets’ hydrants to ensure every New Yorker living in a heat-burdened community is within 1/4 mile of an outdoor cooling element.

The Cool Streets initiative focuses on Open Streets in areas that rank highest on the Heat Vulnerability Index, which uses social and environmental factors to understand how heat-related health risks vary across NYC neighborhoods. The City is prioritizing its cooling efforts on HVI 4 and 5 zones, the most heat burdened communities, to serve vulnerable residents during extreme heat events. A citywide map of cooling elements can be found online at Cool It! NYC. To find the nearest cooling element or Cool Street, visit Cool It! NYC. DOT’s Open Streets map will also highlight each Cool Street across the city.

“New Yorkers are in for a long, hot summer, and staying cool is an essential part of physical health, mental health, and public safety,” said Mayor Bill de Blasio. “We’re excited to build on our popular Open Streets program and find creative ways to fight back against COVID-19 by giving New Yorkers the public space they deserve.”

“Summer is very much here, and we need all of the tools at our disposal to keep New Yorkers safe and cool - especially during such unprecedented times," said Deputy Mayor Laura Anglin. "We have seen the success of our Open Streets program across the five boroughs, so it only made sense to find ways to utilize these streets with our broader cooling strategy. While we encourage New Yorkers to remain inside as much as possible during extreme heat events, these Cool Streets will give our most vulnerable New Yorkers a spot to stay cool outdoors when the city heats up."

Under the Cool It! NYC program, the City is activating 250 new cooling elements – in addition to the existing 950 – and proactively adding spray caps to 320 fire hydrants during hot weather. The City has already installed over 32,000 air conditioners for low-income seniors.

“We are taking every step to ensure our heat vulnerable neighborhoods will have sufficient outdoor options to Cool It! this summer. Cool Streets is another tool we can use to beat the heat, and I am proud our City agencies and partners have banded together to provide this necessary relief to New Yorkers, especially on the hottest days,” said NYC Emergency Management Commissioner Deanne Criswell.

“Running through the spray of a fire hydrant is a venerable New York City tradition and a sign that summer is in full swing,” said NYC DOT Commissioner Polly Trottenberg. “We are proud of the work we and our agency partners have done so far to create Open Streets and protected bike lanes across the five boroughs, and these new Cool Streets will make this program better, safer and more fun when the temperatures get high.”

“With the City’s new Cool Streets initiative, New Yorkers will have more opportunities than ever to stay cool safely this summer, taking advantage of brand new open streets and our city’s extensive tree canopy,” said NYC Parks Commissioner Mitchell J. Silver, FAICP. "The addition of these new Cool Streets, and our brand new Cool It! NYC map which highlights existing and new cooling features, provides residents even more new, innovative ways to stay cool and beat the heat this summer.”

Cool Streets include:






East Harlem

101st St

Park Ave

3rd Ave


W. 117th St

Morningside Ave

5th Ave


W. 138th St

Lenox Ave

Adam Clayton Powell Jr Blvd

Hamilton Heights

Edgecombe Ave

St. Nicholas Pl

W. 145th St 






New Lots

Blake Ave

Miller St

Hindsdale St

Boerum Hill

Wyckoff St

Nevins St

3rd Ave


Williams Ave

Liberty Ave

Atlantic Ave

Red Hook

Henry St

Lorraine St

Bay St

Ft. Greene

N Elliott Pl

Park Ave

Flushing Ave







Trinity Ave

E 166 St

E 161 St

Mott Haven

E 140th St

Brook Ave

Willis Ave

Mott Haven

Jackson Ave

E 143rd St

E 147th St






South Richmond Hill

120th St

Atlantic Ave

Liberty Ave


39th Ave

Woodside Ave

Barnett Ave

"As summer heats up, it is important to give New Yorkers the resources and opportunities they need to beat the heat. The Cool Streets Initiative will help New Yorkers stay cool during the hot summer weather," said Assembly Member Joseph R. Lentol.

Mayor de Blasio announced 23 more miles of Open Streets – including 9 miles of new protected bike lanes – in late June, bringing the City’s nation-leading program to a citywide total of 67 miles.

Under Open Streets, pedestrians and cyclists are free to use the roadbed of each street. No through traffic is permitted, with remaining vehicle traffic limited to local deliveries, pick-ups/drop-offs, necessary city service, utility, and emergency vehicles only. Such drivers are alerted to be hyper-vigilant and to drive at 5 MPH along these routes. Open streets hours are from 8:00 AM to 8:00 PM but may vary slightly depending on staff availability.

Organizations wishing to have other New York City streets considered for the Open Streets program should reach out to fill out an online survey. More information is available at nyc.gov/openstreets.



Broadband deployment will connect 600,000 New Yorkers to jobs, training, education, mental health supports and healthcare resources from home

NEW YORK—Mayor de Blasio, Taskforce on Racial Inclusion & Equity co-chairs First Lady Chirlane McCray, Deputy Mayor J. Phillip Thompson, and Deputy Mayor Dr. Raul Perea-Henze today announced that the City will accelerate broadband deployment in all five boroughs, prioritizing public housing communities, which have suffered disproportionately during the COVID-19 pandemic. The City will make a historic $157 million investment in ending digital redlining and providing high-speed internet, including $87 million redirected from the NYPD budget. This investment will extend new internet service options to 600,000 underserved New Yorkers, including 200,000 NYCHA residents over the next 18 months. This approach will create a path to NYCHA-wide implementation and universal broadband across New York City.

“Our mission to deliver affordable, high-quality internet service has never felt more urgent,” said Mayor Bill de Blasio. “COVID-19 has further exposed the inequalities in internet access while changing the way New Yorkers work, learn, and live. Accelerating universal broadband access will make our city healthier, safer, and more equal.” 

“Broadband service has quickly become as necessary to modern life as electricity and running water. Having it or not having it can be a matter of life and death, particularly for communities of color, which may be cut off from critical health alerts and other information during the COVID-19 crisis," said First Lady Chirlane McCray. "Universal broadband means that Black and Brown New Yorkers will have access to health care, educational resources, employment opportunities, and social programs, which will help them stay connected and strengthen these communities for generations to come."

As part of the plan, the City will work with M/WBE service providers and community-based organizations who will create a pipeline to jobs by training, certifying, and employing adults and youth to install and operate network infrastructure. 

“As our lives increasingly move online, especially during a time where in-person engagement risks the health and safety of New Yorkers, it is critical that communities of color are not left behind due to their inability to afford internet access,” said J. Phillip Thompson, Deputy Mayor for Strategic Policy Initiatives and co-chair of the Taskforce on Racial Inclusion and Equity. “Not only will affordable broadband service increase access to health care, educational opportunities and jobs, it will also strengthen participation in our democracy. By giving historically underrepresented communities the ability to register to vote, fill out the Census, engage with elected officials, and take other actions online, we can ensure their voices are heard and included in decision-making as we work to create a fair and equitable recovery in New York City.”

“The COVID-19 pandemic shows that staying healthy depends on staying connected in our virtual world, and that means more broadband for New Yorkers who need it most,” said Dr. Raul Perea-Henze, Deputy Mayor for Health and Human Services and co-chair of the Taskforce on Racial Inclusion and Equity. “Our plan to close the digital divide will empower communities hit hardest by the virus with online access to build a fair recovery and equitable future.”

According to the NYC Internet Master Plan, 46% of New York City households living in poverty do not have broadband at home. A full 18% of all New York City residents – more than 1.5 million people – have neither home nor mobile connection. Internet use is foundational to economic mobility, but current broadband subscription costs can impose a considerable burden on the budgets of low-income families.  

“A key tool in helping us eliminate the inequalities that still exist throughout New York City is ending the digital divide once and for all,” said Laura Anglin, Deputy Mayor for Operations. “COVID-19 has only further exposed these inequalities, and all New Yorkers should have access to affordable, high-speed internet regardless of the size of their paycheck or where they live. We know that universal broadband can help lift up these communities by connecting them to the essential services and resources they need." 

The digital divide and the unequal access to information experienced by so many communities of color during the COVID-19 pandemic demonstrates the necessity of affordable, fast, and reliable internet.  Expanding access will enable our NYCHA families to access essential health, educational, and employment resources," said Vicki Been, Deputy Mayor for Housing and Economic Development. "Thanks to our agency partners for making a meaningful difference for NYCHA residents.

“New York City’s digital divide is a barrier to individual opportunity, creates risks related to public health, and presents a threat to long-term economic growth,” said John Paul Farmer, Chief Technology Officer. “By investing and partnering to deliver low-cost broadband for communities in need, we are not only doing the right thing, we are doing the smart thing in connecting people to greater opportunity across all five boroughs, driving toward universal broadband, and setting New York City on a path to come back stronger than ever.”

“COVID-19 has highlighted the importance of having an internet connection for all aspects of life, including receiving health and safety information, accessing services and benefits, and sustaining education and employment," said Gregory Russ, Chairman of the New York City Housing Authority. "Low income families including NYCHA residents must have broadband access, and they deserve to receive this service without having to worry about the expense or sacrifice other essential needs.  We are grateful to Mayor de Blasio and the Taskforce on Racial Inclusion and Equity for their efforts to provide NYCHA residents with low-cost, high-quality broadband. I am encouraged by the innovative proposals we have received so far to the RFEI and look forward to implementing solutions.”

“Closing the City’s digital divide, which for too long has disproportionately impacted our communities of color, is an important step towards achieving a fair and equitable recovery,” said James Patchett, President and CEO of the New York City Economic Development Corporation. “Access to low-cost internet service creates connections to critical tools and resources that  remove barriers to opportunity, improve lives and strengthen communities. Investments like these, which focus on equity and creating job opportunities for our youth and communities in need – especially those significantly impacted by COVID-19 – will make our city stronger today and in the years ahead.”

The first phase of plan implementation is underway. The Mayor’s Office of the Chief Technology Officer, in partnership with NYCHA and NYC Economic Development Corporation (NYCEDC), collected proposals through a Request for Expressions of Interest (RFEI). The RFEI identified ready-to-deploy ideas or pilot projects that will provide residents at NYCHA units with reduced-cost internet service options. These options may range from new products and pricing, new service choices with discounted rates for public housing residents, free Wi-Fi solutions that residents can reach from their homes, or other innovative approaches employing established or emerging technologies.

The City expects to announce partnerships at the end of the summer 2020, with full deployment of the program occurring throughout 2020 and 2021.

Taskforce Appoints Sideya Sherman as Executive Director

The Taskforce named Sideya Sherman as Executive Director to replace outgoing Executive Director Grace Bonilla. Ms. Sherman was appointed Executive Vice President for Community Engagement and Partnerships at the New York City Housing Authority (NYCHA) in October 2016. In this capacity, she oversees a partnership-based, collective impact model for engaging and connecting public housing residents to economic opportunities and services. Residents are connected to community resources through the Departments of Resident Economic Empowerment & Sustainability (REES), Family Partnerships, Resident Engagement, Community Development, and Health Initiatives, which Ms. Sherman oversees.

"I am deeply honored to serve as Executive Director for the Taskforce on Racial Inclusion and Equity and thank Grace Bonilla for her tremendous leadership. COVID-19 laid bare our city’s long-standing racial disparities," said Sideya Sherman. We have an unprecedented opportunity to respond and recover in a way that fosters a more equitable city, and I am excited to take on that challenge. Working with my colleagues across City government and community stakeholders, I look forward to driving both immediate and long-term solutions benefitting the communities most impacted by COVID-19. Through collective action, we can help our hardest-hit communities not only become more resilient, but thrive."

"It has been an honor and privilege to be the Executive Director for a taskforce that took on the racial disparities highlighted by COVID-19," said Grace Bonilla. "Working with my colleagues from across the city to set in motion powerful recommendations provides the first step to us healing as a city. As the Racial Inclusion and Equity Taskforce moves to the second phase, focused on implementation, I cannot think of a better person to take over as Executive Director than Sideya Sherman. She has dedicated her career to managing the toughest aspects of our systems. Her connections to the many communities we serve and her deep understanding of systemic challenges make her a strong leader for the next leg of this recovery." 

Ms. Sherman previously served at NYCHA as Vice President for Strategy and Partnership, as well as Director of REES. While at REES, she played an integral role in the early design of the Zone Model, a partnership-based framework for connecting residents to economic opportunity and critical programs and services. Under her stewardship, REES launched service coordination zones and built a network of local and citywide providers that offer best-in-class services to residents through outcome-oriented projects. Ms. Sherman has garnered funding to support job creation, new training, financial capability, and entrepreneurship programs for NYCHA residents.